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Apprenticeship

HR Support

Handling day-to-day queries and giving HR advice from recruitment through to retirement

An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.

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The short answer

18 monthsThis apprenticeship has a typical duration of 18 months
FeesAny fees for a 19+ learner, where the company is a non-Apprenticeship Levy payer will be paid by the company.
Level 3Nationally recognised
Blended learningHow the taught part runs
Before they start

What an apprentice needs

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria

The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.

What they’ll learn

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function, or are a HR Manager in a small organisation.

  1. They will handle day-to-day queries and HR advice

    Handling day to day queries and providing HR advice, delivering front line support to managers and employees.

    Covers handling day to day queries and providing HR advice, front line support to managers and employees

  2. They will work on HR processes from recruitment through to retirement

    A range of HR processes, from transactional to relatively complex.

    Covers a range of HR processes, from recruitment through to retirement

  3. They will take ownership for advice to managers

    Providing advice to managers on a wide range of HR issues, using company policy and current law.

    Covers advice to managers on a wide range of HR issues, company policy and current law

  4. They will give guidance that is compliant

    Guidance where errors could expose the organisation to employment tribunals or legal risk.

    Covers giving guidance that is compliant

  5. They will keep records and work on HR changes

    Using HR systems to keep records, providing relevant HR information to the business and working with the business on HR changes.

    Covers using HR systems to keep records, providing relevant HR information to the business, working with the business on HR changes

About this apprenticeship

Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.

Read more about this apprenticeship

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.

The knowledge, skills and behaviours for this role will be developed over the duration of the apprenticeship.

Maths and English will be embedded within the apprenticeship.

Typical Job Roles: HR Support, HR Assistant

Learners will attend Doncaster College on day a release basis. A minimum of 6 hours per week will be spent on working towards the apprenticeship standard. Apprentices will be supported by 1:1 meetings in the workplace by their dedicated Programme Tutor. Additional learning resources and information will be made available online to ensure a fully blended learning experience.

Assessment

Nobody springs anything on anyone

More about the assessment

All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.

Getting started

What it takes, on both sides

If you're the employer

  • A real role that covers the standard. Your Employer Relationship Officer will check it before anyone enrols.
  • Time released for teaching, on a timetable you'll have from day one.
  • Half an hour every 8 to 10 weeks for a three-way review.
  • Your say-so when the apprentice is ready for their final assessment.

If you want to be the apprentice

  • A job. An apprenticeship is employment, so you need an employer before you can start.
  • Already working in this kind of role? Your manager can put you forward directly.
  • An initial skills scan with us, so we know where you're starting from.
  • No employer yet? That's the usual starting point, and finding one is the part we help with.

How to start this apprenticeship

It takes two, an employer and an apprentice. Pick your side.

I'm an employer

Put someone on this programme

Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.

Speak to us today 01302 553 913

Or advertise a vacancy through us and we'll handle the recruitment.

I want to be an apprentice

You'll need an employer first

An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.

No vacancy that suits? Register your interest and we'll tell you when one comes up.